#SaaS #ServiceDesign #UX

PortX

An efficiency-focused SaaS solution that digitalizes port operations. We redefined port management through user experience and service design.

About Project

We have designed a comprehensive management service for Portx, the leading container and trailer transport company in the USA. This broad platform includes different functionalities for all departments and customer use. It is a powerful platform that includes screens for user management, corporate administration, activity tracking, order creation and tracking, job tracking, and invoice creation and display. We have also designed mobile applications and web applications for PortX that will be used by both drivers and customers.

Solution

PortX, developed with modern technologies and user-centered design principles, digitalizes all stages of port operations. It maximizes operational efficiency with real-time data analysis, automated reporting, and mobile access features.

Results

  • Operational efficiency increased by 40%
  • Paper-based processes reduced by 90%
  • User satisfaction increased to 85%

Client

PortX

Year

2023

Services

UX/UI Design
Service Design
Web Development

Website

portx.com